"The Business of Training Course and materials have already saved us thousands of dollars in planning, training and policy writing." Chuck & Shelly Gonzales Owners, Pacific Personal Training
Upcoming Courses Training Tools & Programming Guidelines This practical session will introduce you to a variety of innovative exercises and equipment. Date: 5/17/08
Forms and Systems
Why re-invent the wheel?
We understand how long it takes to create systems and forms from scratch. But why should you have to spend the time typing on your computer when we've already figured out what works and what doesn't? We don't mind sharing all of our ideas with you - we believe ‘what goes around, comes around!" You'll save a ton of time and energy and instead can focus on growing your business.
Our new Online Store:
Below are just a few of the Forms and Systems we offer. Our new online store is currently being developed and will let you purchase from our full list as soon as it's completed. To purchase a Form or System today, please call Laura Graham at 360-574-7292.
The Business of Personal Training Corporate Manual & CD
Our entire Corporate Manual and our complete Business Systems is available for you to purchase and implement into your business model immediately.
You will have access to all the systems we have used to grow our world-class personal training studios that generated over $2 million dollars in 2007. Our 500 page manual contains marketing tactics and samples, sales systems, customer service procedures, client programming, client forms, human resources, administrative policies, operations systems and procedures, group training programs, plus more. Plus we provide you with the entire manual, forms and documents on a CD for you to use immediately for your own business with your own logo. Our systems are ready for you to implement in your business today so you don't have to do it from scratch - saving you years of work! This alone is worth the cost of the manual ten-fold. It is the best investment you can make towards your success!
For a detailed list of all components of this Corporate Manual, read the itemized list below in the A La Carte section.
What others say: "It would have taken me forever to develop these systems on my own. This manual gives me a huge head start on implementing the procedures I need in my business." Jake Glaze, Owner of Glaze Fitness, El Cajon, CA
"Thanks for all the blood, sweat and tears creating this manual and for being willing to share it with other fitness professionals." Colin Ness, Owner of Peak Physique Fitness, Renton, WA
"The Business of Training Corporate Manual has saved me so much time and money." Vito La Fata, Fitness Evolution, Laguna Hills, CA
"What you get from the Business of Personal Training Corporate Manual is 100 times more than what you pay for." Chuck & Shelly Gonzales, owners, Pacific Personal Training, Portland, OR
"I can honestly say this was one of the best investments we could have ever made for our business!" Lisa Brisse, State of the Heart Fitness, Santa Monica, CA
"Since implementing the Business of Training corporate manual and systems, our revenues have doubled. We have outgrown our space and are looking to expand and see only future growth ahead." Liz Sage, BA PHEd, CEP, Team Fitness BC
"The Business of Personal Training systems have helped us grow our business and reach our highest revenue ever." Nora Wallace Walsh, Healthy Balance Fitness, Santa Monica, CA
"I'm speechless. I feel as though I've been given a gift. Thank you. Thank you. Thank you!" Britt Schanel, Personal Trainer, Portland, OR
A La Carte Systems:
Although our Business of Training Corporate Manual and systems CD is the best investment you'll ever make and will offer you the best value, if making the entire purchase is just not in your budget right now, you can purchase certain components and the license to utilize those materials a la carte as needed.
Human Resources:
If you manage a team of fitness professionals, these systems are a must. The materials include:
• Concrete system for recruiting, interviewing & hiring new team members • Interview questions • A solid apprenticeship/internship process for new employees • Sample Employee Agreements • General Employee Policies and Procedures • Sample Wage Scale and Compensation Structures • New Employee Checklist • New Employee Orientation Quiz • Various Bonus structures
• Team Meeting scheduling, agendas and formats • Points and Rewards programs • Payroll forms and systems • Termination notice and exit-interview questions • Evaluation systems and forms including On-floor Evaluations, Indicators of Performance reviews, File Audits, Client/Secret Shopper Evaluations and Year-end Performance Appraisals
Client Shopper Forms as discussed in the CanFitPro Magazine
More detailed forms such as this are available when you purchase the Human Resource A La Carte System or our entire Corporate Manual.
Sales Systems:
Don't leave it up to your fitness professionals to learn how to sell. It will take them forever to figure out what works and what doesn't. It's just not their strength or passion. Instead, teach them the techniques that work so they can experience success right away. The materials include:
• Sales Principles and Techniques • Skills for First Interactions in person or on the phone • Phone Scripts • Tour Scripts • Complimentary/First Personal Training Session protocols and scripts • Asking for the Sale Scripts • Overcoming Objections Scripts • Asking for Referrals / Letters to Referred Clients / Referral Promotions • Sales Presentations and Price Sheets • Letters to prospects and past clients • Approach to Increasing Service Prices
Cost: $499
Client Programming Systems and Forms:
Most fitness clubs and training studios leave the personal training process to the discretion of the trainers. However, what often results is a group of trainers who have their own individual beliefs and ways of doing things which typically leads to a lack of team unity and confusion for clients. Instead, as a business, you should have systems established for each client training experience so even though each trainer will be different, there will be certain procedures and protocols that everyone buys into and follows. Materials include:
• Initial Personal Training process and check-list - ensure all important topics, foundational principles and systems are covered with all new clients • NWPT Fitness Results Manual - a workbook that is given to all new clients • Initial Client Fitness Assessment Protocol • Lifestyle Coaching and Motivational Forms and Systems • Client Programming Systems including appropriate program design rationale, cardio-vascular conditioning principles, muscle conditioning principles, nutrition principles, correct progressions, and a NWPT Ideal Personal Training session checklist • Group training Systems • Sample Trainer Bios • All Client Forms including:
- Client Information Questionnaire
- Lifestyle Coaching and Motivational Forms
- Weekly Exercise Structure
- Daily Exercise Structure
- Fitness Assessment Forms
- Heart Rate Training Zones
- Workout Cards
- Activity and Nutrition Logs
- Price Sheets
- Shopping/Needs Lists
- Physician Forms, Letter and Referrals
- Feedback Forms
Cost: $999
Marketing:
Successful marketing includes letting your community know who you are, what you do and enticing them to come in and try out your services. Learn which marketing tactics work at building your brand image and ultimately your total business success and yearly revenues. Materials include:
• Marketing Principles and Techniques • Systems for Building for your Brand • Techniques for creating Brochures, Fliers, Ads, Templates, and Forms • Internal Promotions including newsletters, client referral campaigns, and gift certificates and more • External Campaigns including strategic alliances, cross promotions, media relations, business memberships and more • Sample proposal letters for alliances and business relationships • Yearly Marketing Plan templates • Sample ads and materials
Cost: $499
Customer Service Systems:
Learn the systems guaranteed to create "Raving Fans" and life-long clients. Materials include:
• Company Foundation - Mission, Vision, Motto, Values and Purpose • Customer Service Principles • Daily and Monthly Customer Service initiatives • Client Communication Skills • Client Retention Programs, Event Samples and Project Management materials including:
- Fitness Challenges
- Educational Seminars
- Open Houses
- Outdoor Adventures and Clinics
- Client Newsletters
- New Client Letters and Gifts • Client Survey Samples
Cost: $499
Operations and Administrative Procedures and Policies:
Learn the required systems to manage the behind the scenes operations of your business. If you want to grow your business without chaos, these materials are a must.
• General Policies and Procedures • Daily facility and operation check-lists • Administrative Systems • Client Scheduling • Point of Sale • Client Files • Client Communication • Emergency Procedures
