Category: customer service

Overcoming Obstacles & Excuses – Week 4

Here we are at week 4 of our 5 week series on Overcoming Obstacles & Excuses. Remember, knowing how to get your clients or potential clients past these road blocks will keep them coming back for more.  It is your job to ensure that they stick to the plan! My knees hurt so I can’t…

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Overcoming Obstacles And Excuses – Week 3

I know that you have heard these excuses from your clients before.  Read this week’s addition to my series on helping your clients overcome obstacles and excuses. Getting your clients past these excuses can be the key to getting them to invest in your services! I Hate exercise In the beginning, exercise may feel like…

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Overcoming Obstacles And Excuses – Week 2

Hey Fit Pros, Here we are at week 2 of our 5 week Overcoming Obstacles and Excuses series.  We hear these next two excuses over and over again!  It is time to have a response that will help your clients get over these obstacles once and for all! I have no energy Those who exercise regularly know…

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Overcoming Obstacles And Excuses – Week 1

Excuses, Excuses… As you all know all too well…Eighty percent of people still do not exercise consistently enough to enjoy any health benefits.  And clients come up with a ton of excuses as to why they’re not sticking to the program.  Over the next 5 weeks I am going to share the most common stumbling…

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Group Fat Loss Program

Spring is here and people start thinking about shedding body fat in time for summer.  So it’s a perfect opportunity to offer a Fat Loss program or Weight Loss challenge. At Northwest Personal Training, our Spring Weight Loss and Makeover program has been a huge winner both from a financial and a client success perspective….

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What is your B.A.M.?

Last night I was helping Brianna with a project and checking her homework that was due today.  As I was going through her work, it became very obvious that she put in the bare minimum and didn’t check her work because there were so many errors. So I was trying to explain to her at…

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Fitness Pros – Do you want to get lucky?

Hey Fitness Pros, “The harder I work, the luckier I get!” I always related to this quote throughout my entire working career. No matter what position I held…whether I was a waitress making really good tips and all my fellow co-workers asking “How do you make such good tips?” I always thought it was so…

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Host educational health and fitness workshops and lectures for clients

Health and fitness lectures offer a wonderful opportunity to educate your clients about important topics.  We believe that Education + Action = Results so we value offering education to our clients and then, inspire and guide them to take action, therefore, producing fabulous results! You can’t do better if you don’t KNOW better! In addition…

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Fit Pro Marketing Rule: Don’t Sell The Braces

I had braces all through high-school.  Imagine going through those awkward years wearing braces when the opinion of your peers was so important to your feelings of self-worth!  Well as I neared the end of high-school and was approaching Senior Prom and Graduation, I scheduled an appointment with my orthodontist and asked him to remove…

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Valentine’s ideas for Personal Trainers

Hey Fitness Pros, 1 week until Valentine’s day.  A couple action steps to inspire people to think ‘give the gift of fitness’ to their special loved ones. 1.  Get in the habit, and train your staff, to ask each client over the next week “Do you need to pick up a Valentine’s Day gift certificate?” …

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