Hey Fitness Pros, At the recent IDEA conference, I worked with a group of Fitness Directors and we discussed the Top 10 most important traits for strong leadership. Check out this clip that provides you insight into what I believe is the #1 Quality of Strong Leadership. If you can’t view the videoclip above, here…
Secret Shop your Business to create an incredible and consistent experience for your clients!
I worked at McDonalds for 5 years. I know, I know… that’s a story for a different blog! Anyways, when I worked there we would get Secret Shopped all the time and of course, you always wanted to get a high score. So you ended up just practicing the correct protocol all the time because…
Team Meetings that People Want to Attend
Most people dread meetings because they perceive them to be a waste of time and extremely boring. However, a carefully planned and orchestrated meeting can be one that staff look forward to, that creates a culture for success, that offers some excellent team building opportunities and is productive at teaching your team the skills they…